WD software requires a setup using a program on the drive. The version of the Western Digital external drive sold in a ‘For Mac’ guise does not work on Windows. 's ID and size) from the left side list. 1. Change WD Passport drive letter #3. That is usually a one time thing. Or drag and drop files from your Mac onto your WD Elements drive. Click on the Partition tab in the Disk Utility main window. Repair a storage device in Disk Utility on Mac-- If the drive is formatted correctly, this article provides the information and steps that you need to repair the drive… Why Can’t ‘WD Passport For Mac’ Work On Windows? Now move all your files back to the WD drive. To run Fist Aid on an external hard drive: Open Disk Utility. Update WD Passport drive driver #5. Reconnect WD Passport to Mac #2. It helps to verify and repair a range of issues related to startup HD and external drive problems. MS-DOS (FAT) and ExFAT: File systems that are compatible with Windows." Because a Windows PC can’t see a HFS+ drive when it’s plugged in. Open Disk Utility in the Utilities folder. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Remount WD Passport to Mac #4. That WD “Passport” drive will work just fine. Mount the drive in a 3.5" device bay. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. It requires a special drive. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. After Disk Utility loads select the external hard drive (this is the out-dented entry with the mfgr. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Why? If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. Drive Partition and Format. I don’t think you can use the cloud on Passport. 3. It’s the format you use when you want to use your WD Elements drive just for your Mac. Physical damage of WD drives. Mac OS Extended: The file system used by macOS 10.12 or earlier. hi all, just purchased a WD 2TB My Passport Ultra. Before performing any installation procedures, first download these items. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. If the drive mounts on the PC it's likely that you have discovered what the problem is: the drive is formatted for PCs and can’t be read by your Mac. 2. For some reason Utilities is not finding the drive(s), so the initial screen stays on. WD Drive Utilities only supports Windows 10/8.1/8/7. I’m not sure what drive ‘setup’ you used. That software is usually poorly implemented, generally causes problems, is not required, and should never be used on a Mac. 4: Use Disk Utility to access the drive I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … Bad power cable or data cable connection. Not without some third party software or without reformatting. Unsupported hard drives. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Once everything is working you can upgrade to Catalina. 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