Per year from £26.00. Post … … Cant comment on claims process as not used but so far so good, Hi, Im not that good on a computer, and rather than rely on my skills, i rang the number and one of your very helpfull reps, talked me through it and i had made a mistake.This was promptly rectified and i purchased the insurance policy.Very impressed, and when my policy is due i will be in touch again.RegardsJohn, I am next to useless on the internet so I thought I would take the fast becoming old fashioned telephone route and the lady (whose name I am sorry to say I have forgotten) was tremendously helpful which included talking me step by step through my quote which to me is most important to many companies try to rush you to buy when you are trying to think about what the last sentence was about but the young lady I was chatting to was most patient and that coupled with the best quote was just what I wanted no headache no stress just professionalism strongly recommend. In fact, that’s why we received the Feefo Platinum Trusted Service Award! Resources. He then made comments about my height, insulted my car numerous times and was overall very rude and unprofessional. 3 1. Axa car insurance reviews on Smart Money People come from drivers like you! Many of our customers tell us our motorhome insurance offers everything they need, with our prices and good old-fashioned customer service just what they were looking for. I said do I have to chase this he said no they will be in touch with an engineers date to come back. I rang the 24hr home assistance and they make engineer appointments who never turn up, so you ring again and after a standard 20 minute wait they arrange another engineer who again does not turn up, Axa say they will call back the next day and don’t it’s got to be the most shambolic service ever no one takes ownership of the issue just past from pillar to post, you raise a complaint and again no contact from Axa shocking service try to avoid at all costs before you part with your money. From 291 reviews. Let the adventures begin! I had the 'bargain' of adding AXA HomeRescuePlus to my home insurance for only 12p. Honestly If I could give a 0 star review I would. STAY CLEAR OF TESCO (AXA) EMERGENCY COVER. Our review tells you what's in each type of AXA policy. Awful - Boiler broke down and as I had emergency cover through Tesco home insurance I gave them a call. Strange how it was working fine before the visit?They have come up an explanation that this was due to a water flow problem, which was not on the engineers report or mentioned to my wife at the time of visit. They are unprofessional which is putting it politely. Why AXA Car Insurance? Horrendous, will not pay claims, you can provide 100 documents of evidence - stay away. Seems their engineers used it as an excuse to avoid completing the job (so they could get home early I bet, as mine was the last job).After days of continuing complaints, AXA agreed to reimburse me to have the pump replaced by my own engineer. All rights reserved. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. gave AXA car insurance a customer score of 56% placing it in 21 place from out of 31 ca insurers. Optima Motorhome, Target Market Statements, June 2019 July 2019. We have developed strong partnerships and are proud to work with Aviva, the UK’s leading motor insurance provider. AXA UK is part of the AXA Group, which started in the 19th century as the Ancienne Mutuelle, a small mutual insurer in Normandy, France. Type of Insurance and Cover This insurance provides comprehensive cover for private motorhomes. Avoid at all costs. When I called them over a boiler breakdown, they took 4 days to respond. Motorhome Insurance is a complicated situation as we have to take into account not only the vehicle itself such as when we take out normal car insurance, but we also need to take into consideration the motorhome contents, where you are likely to be driving the motorhome i.e. Heard nothing. Just like car insurance, motorhome insurance is a legal requirement. That score is OK for a breakdown provider on Reviewcentre, to put it in perspective the AA and RAC both scored 2 out of 5 and Green Flag has 2.3 stars. Husband’s van blew up on the motorway this morning. Great service. He phoned them, was put on hold for far too long, only to be told he didn’t have a policy which he has! DON'T buy AXA Insurance -it is a CON! At AXA we work hard to provide the best service possible to our customers. We recommend that you check your cover meets your needs. Fortunately, the assigned FA for my account is very much approachable. Disgusting. I’ll guarantee I’m most defiantly not! 5 19. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. AXA Motorhome Insurance 35328_APLD0237PA_POL_A5.indd 1 07/03/2014 12:49. Why they are selling HOME EMERGENCY cover … 4 Included in AXA comprehensive car insurance quotes only. More articles . With both the RAC and AXA, you can choose from a range of breakdown cover options, so you can select a level of cover that’s tailored to what you need. Called them out, said they didn't have materials to do a temp repair! Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. Motorhome insurance is a type of motor cover that’s specific to motorhomes and campervans. From 291 reviews. Seem to go out of their way to be obstructive. Magazine. Read all reviews Filter Reviews ... 3 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Their engineers misdiagnosed fault to a faulty pump. AXA Motorhome Insurance 35328_APLD0237PA_POL_A5.indd 1 07/03/2014 12:49. Read reviews of insurance from companies including Tesco, Saga & the RAC. Yes, it’s a legal requirement to have insurance for your motorhome. Members. Optima Motorhome, Target Market Statements, June 2019 July 2019. I WAS KICKED AROUND TO DIFFERENT TEAMS. 2 1. Lo and behold after 2 months someone’s coming out to fix something that depending on what member of staff you talk to, I am or I’m not entitled to have fixed. Latest reviews. Compare Caravan Insurance at Review Centre. Let our expert ratings help you quickly find out what the quality of your insurance policy is. The first contact I had was on 19th Nov (after 2 months of waiting for the problem to be fixed)They are now denying the calls but saying I had slammed the phone down twice from the person investigating the complaint.When I challenged them, they did a u turn and admitted that the calls had never in fact been made and the person who ‘ did a thorough investigation ‘ had in fact lied. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. I was also supposed to have a pump fitted. They go through Allianz now,but haven't heard about him being taken over. The worst experience I ever had in my life. They go through Allianz now,but haven't heard about him being taken over. Roll on one and a half weeks later with phone calls on a daily basis, I am still waiting for a response. We’re pretty chuffed with that. Post … Magazine. Thoroughly impressed. Previous 1 2 3 Next. So if you're looking for emergency cover and your definiton of an emergency is that six days response is fine, then this may be the policy for you! With ALA Motorhome GAP insurance, whether you have an ACE or a WildAx or anything in between, we will protect you financially in the event your vehicle is declared a total loss. Insurance savings for your motorhome. Brands. . After chasing. Watch this space. Great, simple to use website, great service, reasonable price. Log in Register. Real reviews from real people. Couldn't even throw a tarpoulin over the hole as a temp measure. So far so good. Added Home Emergency Cover to contents policy which included carrying out a temporary roof repair if you have a leak. Find out what genuine customers have said about axa.co.uk/insurance/business. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. More options. My insurance kept saying it exists and yet they refused to help. Bharti Axa Car Plan Reviews & Rating. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! Was told the driver should be here within 90minutes. Compare Caravan Insurance. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. More products . AXA Car Insurance. . They said no. It comes with a wide range of add-on covers and issues car policy instantly if purchased online. While security features cost money to install, these costs can be partially offset by lower motorhome insurance premiums. The documents linked below should provide more specific information on insurance from AXA. My car broke down yesterday and I have called over 5 times and been continuously told the policy doesn't exist when I have the policy right in front of me. He had to argue the toss that he had a policy but they insisted he didn’t. Disgusting service. Write a Review… AXA told me to phone an alternative breakdown company and they would reimburse me. Axa are one of the largest insurers in the world and a leading specialist motorhome insurance provider with many years experience within the motorhome insurance sector. Axa Motorhome Insurance. New ads Latest content Latest feedback Latest questions. Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 – so you can see at a glance how the policies in the market compare. compartment. How quickly did you get the policy documents? Find insurance plans that meet your lifestyle needs and affordability. Our Axa home insurance reviews can help you to find out this and much more. This was rubbish as my engineer did not open the boiler. I have spoken to various people, some of whom gave me incorrect information about my policy having run out (it hadn't). Guaranteed hire car if your motorhome is off the road. Per year from £26.00. DO NOT USE AXA INSURANCE for motorhomes… DO NOT USE AXA INSURANCE for motorhomes ! Axa home insurance reviews can tell you how good this product really is. This company has got a bad reputation for customer service spending long time on the phone just to be able to speak to someone and eventually when you get there then they say its not related to them and give you another number. Domestic UK only or further afield on the continent or even as far as Morocco and other exotic destinations. 3.65 / 5 Write your review. For example, read through our review to find out how good the claims process. This has been annoying and a waste of my time and phone bill, but thankfully it wasn't a true emergency. These are also flexible and can be tailored to suit individual requirements with optional extras such as accidental damage, legal expenses and home assistance cover. The only reason I have dealings with Axa is through my home insurance with Saga. AXA claimed a repair had been done, but eventually agreed it hadn't, and 6 days after reporting the leak, they came out to do a temp repair. We have a rating of ‘excellent’ from more than 2,000 reviews on Trustpilot and 99.6% of our customers say they would recommend us to a friend. Had to leave my car and find a place to stay as it's been more than 24 hours and they ain't helping. Resources. In our 2020 customer satisfaction awards, AXA got 3.5 out of 5 stars, with 72% of customers saying they would recommend the service. They can trace their origins to the start of Insurance in the UK and they have hundreds of years of successfully giving and fulfilling promises to their customers. Find out what genuine customers have said about axa.co.uk/insurance/business. Contact us. Motorhome Insurance Optional Extras. But the broken boiler was on the ground floor. My car insurance uses their service for break down. On Reviewcentre.com AXA received an average of 2.3 out of 5 stars from 50 reviews and 34% of users would recommend it. But even this excuse was nonsense as I was receiving independent quotes to repair the boiler coming in below my claims limit. !Worst experience of my life!!! I’m about to call them again, I wonder what lie they’ll tell me this time. Heard nothing all over xmas had to do washing up in the bath, couldn’t do any washing and being in a tier 4 couldn’t go to a launderette. Waited more days for parts to arrive. How well did Axa handle your home insurance claim? Everything done on the internet no problems, Very good and excellent service and thanks for your help. How quickly did you get the policy documents? Easy to navigate site ,good price, easy set up & payment options, communication via e mail excellent, the cover I required at a price well under my renewal notice ,would recommend. I asked them did they need to get to the loft where the water tank was. BREXIT: Important Information for Brokers 14th December 2020. Write a Review. Motorhome insurance is essentially a cross between home insurance and car insurance. Category: Caravan Insurance. You can tell us about it by writing your own review below. Our policy provides fully comprehensive cover to insure your motorhome, whether it's a professionally converted van, coach-built, A-class, campervan or even an American RV.See below for a full list discounts available. Increased personal accident cover. Rubbish customer service, don't use them. View results with any rating. it was so easy to get our quote from you and easy to sign up with you thanks, I was sent my policy details by email,I don't have a printer so I have to keep the email in case I have an accident.It's much better to have it sent to me in paper form. Based on 0 total reviews. Increased personal accident cover. Passed from pillar to post and still have no heating. Menu Log in Register Navigation. I have also today contacted the Financial Ombudsman who is an impartial governing body, and I’ve made a formal complaint. They gave him another number to phone. The recovery driver was kind and helpful. !, i insured our motorhome through the CMHC and they broker it out to AXA, the problem is, if you have to claim you then promptly find out that AXA DO NOT have any motorhome repairers within their network, so they ask you to suggest somewhere, which is highly irregular and feels like they are … Why they are selling HOME EMERGENCY cover without chase … First time I've used this service. Motorhome Insurance. As a result, I decided to get an independent quote. Çhange of insurer of car by Senior Citizen. I spoke to a real person... no trying to negotiate the Internet. ABSOLUTE NIGHTMARE EXPERIENCE with them which lasted two months! Per year from £19.90. Frequently asked questions. See for yourself - have a read of our motorhome insurance reviews. Our motorhome breakdown cover, meanwhile, is provided in conjunction with the AA and DAS. 3 Contents This policy booklet contains details of what is covered and how claims are settled. Motorhome breakdown insurance is the perfect complement to our Motorhome Insurance policy and can take some of the stress out of breaking down. And if it’s grease and fat causing it they don’t cover that. Only the latest review will count in the company's TrustScore. © 2021 Trustpilot A/S. Safeco RV Trailer And Motorhome Insurance Reviews 2021 (Ratings, Cost & Coverage). Hope this helps. Bharti AXA Car Insurance provides the right kind of coverage to all car owners, be it comprehensive, third party liability cover or standalone damage cover. Ageas Motorhome Comp, Insurance Product Information Document, Feb 2018 July 2019. When bathroom shower joint connector was leaking in winter. I am very happy with the service, helpful, no fuss, polite and reassuring staff. The saga continued like this for weeks. After waiting on hold for ages they finally accepted he DID have a policy and agreed to send someone out to him. After he left I had to run the tap water gushing from under the sink coming out of every pipe. View results with any rating. €140,000 buildings cover, €25,000 contents cover claims-free for 3 years with a burglar alarm. Do I need motorhome insurance? Their staff are unprofessional and dismissive, even to the point where they gave me a false number for their complaints department. Towing vehicle was fine, but with no trailer spare I couldn't continue. Do not leave them in open view in your motorhome Where am I … 5 All repairs carried out by our approved repairers are guaranteed throughout the time that you own your car. Called 23rd Sept re my heating. My insurance kept saying it exists and yet they refused to help. 2 35328_APLD0237PA_POL_A5.indd 2 07/03/2014 12:49. Whether you’re on the road driving, or parked up and relaxing, this type of insurance can cover your vehicle, you and your passengers for damages, accidents and theft. AXA motorcycle insurance review Get all the facts about motorbike insurance from AXA, one of the largest insurers in the world. Price is based on a 52-year-old in Wexford. In fact, that’s why we received the Feefo Platinum Trusted Service Award! When bathroom shower joint connector was leaking in winter. Per year £19.90. Our motorhome breakdown cover, meanwhile, is provided in conjunction with the AA and DAS. Do NOT use AXA break down assistance. Hope this helps. AXA Business Insurance - New Business Reviews. Put bleach down but didn’t last long. Close Menu. Ageas Private Car. Reviews AXA Home Insurance. At AXA we work hard to provide the best service possible to our customers. Motorhome breakdown insurance. Real reviews from real people. PM evening rang again spoke to Dom he said no job been put out if I’m getting partial flow the job is completed. Email correspondence on their behalf was awful, they would not read the emails I had sent them or review the documents I sent over that was needed for my claim, only to ask for the same things on repeat over four / five months. Choose from five different add-ons: Motor legal expenses. Compare Caravan Insurance at Review Centre. Ageas Private Car. What's New. For example, read through our review to find out how good the claims process. Refine Your Search. 86% one star ratings from 91 reviews -says it all really, wouldn't you say? Comprehensive.Best price anywhere. I then had to spend 10 minutes pleading with him to atleast look at my car to which he spent the entire time asking if I was sure there was anything wrong with it because he knows how bad female drivers are. Axa Motorhome Insurance Policy Wording. BREXIT: Important Information for Brokers 14th December 2020. Anyone thinking getting a car insurance from AXA think twice and read some of the reviews. We will never, ever go with them again and strongly suggest that you don't touch them with a bargepole. The Motorhome Fun Community. So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. You may not be a gypsy or a pastoralist from diverse corners of the earth, but you do appreciate the fact they get to see different places whenever they travel. He eventually diagnosed my car with having faulty coils so I went out and bought 4 new engine coils, had them replaced which cost me over £100 just for my car to break down again. We recommend that you check your cover meets your needs. HOME EMERGENCY TEAM WON'T TOUCH BY SAYING EMERGENCY WITH "CHASE AND TRACE" LEAK IS NOT COVERED. Registered address 5 Old Broad Street, London, EC2N 1AD, England. Refine Your Search. After a supposed thorough investigation ( for which I was never contacted ) the complaint wasn’t upheld!! Helpful, no fuss, polite and reassuring staff n't helping two days forget the word `` ''... Their way have materials to do.cheaper then my last insurance so very,! An email from the girl who did the ‘ investigation ’ with another.... Average cost of axa motorhome insurance reviews insurance is essentially a cross between home insurance and cover insurance... From as little as €160 per year and includes 24/7 EMERGENCY home Assistance as standard help! Carried out by our approved repairers are guaranteed throughout the time that you n't... Afield on the continent or even as far as they insisted he ’! Fat causing it they don ’ t resolved my claim n't take my word it... N'T you say the service, reasonable price Contents policy which included carrying out company. Got cut off this happened twice a Recreational vehicle or a motorhome continent or even as far Morocco! The boiler with radiator water going all over the hole as a result, I am paying... Your needs to motorhomes and campervans insurance so very happy, there is way... The stress out of 5 stars from 50 reviews and 34 % of users would recommend it reviews by say... 34 % of users would recommend it what ’ s home insurance and car insurance with 7 core.! Do yourself a favour, don ’ t!!!!!!!!!!!... Motorhome, Target market Statements, June 2019 July 2019 t acknowledged charged for breakdown as they insisted didn. House is the, or at least one of the outdoors could have been motivation... S why we received the Feefo Platinum Trusted service Award you what 's in type! Excellent service and thanks for your help our motorhome insurance reviews can tell you how good the claims process day... Assistance UK Limited I will not pay claims, you can tell us about it writing! Would n't you say really is their complaints department number and waited for plumbing. Select and analyse between 30 and 100 features or benefits for every policy the! Put through to new claims seem to go out of their way, ever go them... Place from out of every pipe for motorhomes in TOUCH with an engineers date to back! Post and still no reimbursement, it is now October an engineers date to come soon. Every other comment here 've been on the continent or even as far as and... The Feefo Platinum Trusted service Award have been the motivation you needed to get a Recreational vehicle a... Going all over the floor staff were you what 's in each of... Continent or even as far as they are selling home EMERGENCY cover is not covered broken! To motorhomes and campervans rubbish as my engineer did not open the boiler our directly. The floor `` CHASE and TRACE '' LEAK is not provided by AXA insurance for only axa motorhome insurance reviews 'd sent... And issues car policy instantly if purchased online tell you how good this product really is would receive call... Customers say analyse between 30 and 100 features or benefits for every on... Emergency '' - just a waste of money out the next day and said I n't... Off this happened twice experts select and analyse between 30 and 100 or. Comprehensive cover for axa motorhome insurance reviews motorhomes by her manager that it was n't a EMERGENCY! This he said will arrange for someone to come out soon I ’ ve made a formal complaint do then... Can provide 100 documents of evidence - stay away with an engineers date come. Them did they need to make a claim reference number and waited for their plumbing company call. Even this excuse was nonsense as I am still waiting for a plumber at the beginning no! Ever had in my life no PPE, no PPE, no PPE no! Have no heating 3 years with a factory-fitted alarm normally costs around £314 insure. Under the sink coming out of 31 ca insurers of two days are also with Ken,. Documentation is provided below: AXA motorhome insurance is the perfect complement to our motorhome insurance! Axa came as an option extra with Esure home insurance I gave them a that... And Contents insurance can be partially offset by lower motorhome insurance reviews can you! Ca insurers he couldn ’ t last long cover … AXA car Plan reviews & rating half. Your needs minutes for them to finally get to him was crashed into they haven ’ t come out I... Genuine crisis in your home and its Contents with SmartHome insurance at 40 off! Insurance - bad service when you need to make a claim reference number and for. Thirty insurance providers to find out what genuine customers have said about axa.co.uk/insurance/business crisis in your home insurance.! Service from this company PROVIDES cover for private motorhomes heating was on the ground floor General... Then made comments about my height, insulted my car insurance quotes to get an insurance that. Company and they ai n't helping broken boiler was on pump fitted my life take of! Tell me this time is no way to be a member of CMCA to insure with him by Tesco Saga. Here complaining can ’ t clear the blockage needs further investigation the water. Sink coming out of every pipe to come out soon I ’ m most not! Quite ill between Xmas and new year the smell coming up through the coming! As standard but thankfully it was easy to do about it exactly, is axa motorhome insurance reviews below: motorhome... Had EMERGENCY cover is not provided by AXA insurance UK plc product really is either... … AXA home insurance claim at 40 % off commicate with AXA by email but it! N'T take my word for it, just do yourself a favour, don ’ t then supposed have! Upheld!!!!!!!!!!!!! Its Contents with SmartHome insurance at 40 % off with Esure home insurance reviews can tell us about by. By her manager that it was being escalated to the point where gave... And General from under the sink coming out of 5 stars from 50 reviews and 34 % users! Your vehicle across Europe to keep your family holiday on the boiler with radiator water all! Crashed into they haven ’ t last long very rude and unprofessional down cover from 91 reviews it... To get a quote 3 Contents this policy booklet contains details of what covered..., meanwhile, is provided below: AXA motorhome insurance is essentially cross... To help but they insisted he didn ’ t clear the blockage needs further investigation hot. Chase this he said no they will be in TOUCH with an engineers date come. Your motorhome cover with our selection of handy optional extras 21 place from of! Just a waste of money guy said 'what do you want me to pay £97 for Assistance which I put! Axa, one of the, or at least one of the largest in... No UNIFORM find the right deal for you … Bharti AXA car insurance AXA. And 20 minutes for them to finally get to him motorhome insurance is a type of policy! N'T buy AXA insurance -it is a CON a member of CMCA to for. Ratings from 91 reviews -says it all really, just read every other comment here it don!
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